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Wellness Spa Etiquette

Our Policies & FAQs

Ask around, and you’ll find that The Corner Suite is the best wellness spa turned holistic retreat in Downtown Savannah.

So that we may honor our commitment to each and every guest, we ask that you observe the following etiquette during your time with us.


While we do accept walk-ins, we recommend booking your treatments at The Corner Suite's wellness spa well in advance, particularly for Friday and weekend appointments. Please book online or call 912-200-4095 for scheduling. 


We recommend arriving at least 15 minutes before your first scheduled consultation to relax, unwind, and fill out necessary forms. We ask that returning customers arrive well-hydrated and on time. Please recall that treatments must end on time, regardless of when they begin. If you arrive late, we may not be able to complete the full service, and treatment fees cannot be prorated. Please let our team know if you are running late and we will try our best to accommodate you. 

Peace & Quiet  

We hope that you will enjoy conversation in good company here at The Corner Suite. While relaxing in our wellness spa, please respect the privacy and feelings of others. Specifically, we ask that you place your mobile phone into silent mode upon entering the spa. WiFi service is available for quiet diversion and to allow your choice of music in the infrared sauna. 

Guests of Guests

Our guest policy in the wellness spa prioritizes a serene and relaxing atmosphere. We kindly request that children be left at home to maintain a peaceful environment. While we welcome quiet and well-behaved guests in reasonable numbers, we appreciate prior notice to ensure an optimal treatment experience for all.

Refund & Cancellation Policy

If you must cancel, please do so 24 hours in advance of your appointment. No-shows will be charged the full value of the scheduled service. While we make every effort to make our customers as happy as possible, all service sales are final. We are a small business and unfortunately cannot offer refunds on any used or unused appointments/sessions for individual services, service packages or service series.

For the benefit and respect of all our clients and professionals, booking appointments through Boulevard are subject to the following terms:

You may cancel or modify your appointment without charge anytime 24 hours preceding the start time of your appointment.

Less than 24 hours notice is considered a “Late Cancellation” and will result in a charge up to 100% of the scheduled service(s).

If you do not cancel your appointment or do not show up for your scheduled appointment, you will be considered a “No Show” and charged the full price of the scheduled service(s).

Appointments that are booked within the 24-hour period are still subject to the cancellation policy.

As a courtesy, appointment confirmation messages are sent 48 hours in advance of appointments by both SMS and email to the contact information given at the time of booking. Failing to respond to those confirmation messages could result in your appointment slot being given to another client.

To ensure a full experience, please arrive at least ten minutes before your scheduled appointment time.

Late arrivals will be charged the full price of the scheduled service(s) even if there is not enough time to render them.

Applicable taxes will be retained and remitted.

There are no refunds on products and service package purchases.


You are welcome to tip your caregivers for exceptional service. We especially appreciate referrals and glowing online reviews. For your convenience, a 20% gratuity will be automatically added to all facial and massage and bodywork services.

Health Considerations

When making an appointment, please let us know if you are pregnant or have any specific health concerns, such as high blood pressure, heart conditions, or specific allergies. We rely on full disclosure of all medical conditions in order to customize your experience in accordance with relevant clinical guidelines. We are not liable for any outcomes related to undisclosed health conditions. 

Return Policy

Any item that is unopened, unused and in its original packaging may be exchanged within 30 days of purchase—just call (912) 200-4095 or email us at We are available Monday-Saturday 10am to 6pm and Sunday 12pm to 4pm EST.

Shipping Policy

Our shipping methods include ground, second-day, and overnight shipping. Online orders placed by 12pm EST will ship the following business day. Once products leave The Corner Suite, delivery is up to the discretion and bandwidth of our shipping carriers. Deliveries are typically scheduled for business days only—Monday-Friday, excluding holidays.

US shipping rates:

flat-rate $12 shipping for orders under $50

free ground shipping for orders over $50

free 2-day shipping for orders over $500

Please understand that while we do everything we can to get your items to you ASAP, there may be issues out of our control that prevent your order from arriving on time. We do not refund shipping costs in the case of delayed deliveries. 

Please reach out to us at or call (912) 200-4095 for any questions regarding your order.